Restored pinball machines in progress

We love restoring and repairing pinball machines, nothing is better than taking an unloved and neglected pinball machine and making it look and play like new again, it is our passion for supplying quality refurbished pinball machines that has given us a reputation for being the best place to buy a pinball machine in the UK from.  Something we are very proud of!

So lets take a look at what we are working on at the moment.

Bally Star Trek pinball machine, this classic machine based on the original series was first made by Bally in 1979 but has spent its life in Bar’s, Amusements Arcades and such like, now at nearly 40 years old it needs a refurb!  We will replace the playfield and plastic set for a new one from Classic Arcades in Canada (for whom we are a distributor) and the cabinet will be restored using stencils just as it was originally.


Diamond Jack by Gottlieb.  This 1967 true classic is the add-a-ball version of King of Diamonds (but gives added balls rather than free games).  Just 600 of these were made and how many do you think still exist?  A handful.  So when this came up for sale, it had to be done.  Look at the sorry state its in as we bought it, since then we have found a brand new playfield for this game, that must be even rarer than the game itself!

Really looking forward to this one!


Monster Bash pinball machine by Williams for sale (soon!).  This is one of the modern classics, such a funny game with so many features.  Unfortunately they suffer for their popularity as they are worn out when we see them, so thankfully, we are going to put a new playfield, plastic set, cabinet artwork set etc into this game and make it a beautiful fully restored pinball machine suitable for the finest of homes!  This is what it looked like when it arrived.


What’s new on the Hobbit Pinball Machine?

With The Hobbit Pinball Machine having just been released, we thought we would celebrate our status as the sole UK distributor for Jersey Jack Pinball Machines with a blog about what makes this game outstanding.

Jack Guarnieri, founder of Jersey Jack Pinball, is already a celebrity within the pinball community and the recent release of The Hobbit Pinball Machine is only going to cement his legendary status. His creativity and passion for pinball is almost single-handedly bringing pinball up to date.

At a time when many people had written pinball off as a dying hobby, The Hobbit is helping to bring pinball to a brand new audience with the introduction of far superior technology. The Hobbit pinball machine boasts 2 lcd screens bringing 21st century video game-like graphics to this classic arcade genre.

The backglass of The Hobbit Pinball Machine is a 27” full hd, lcd monitor which helps to provide a much more in-depth story line. The screen has been described as an information station and basically guides players through the game. Of course, this screen will help to engage and teach people new to pinball how to play which is a boost to the pinball community worldwide.

Uniquely, this screen shows you all the different modes that you are going to have to complete and contains 4 different quadrants to show you what is going on. The top right quadrant is a helpful map which shows you where you are within the game.    

The second screen is smaller but no less important. Set within the play field itself, this screen is a book (including turning pages) that tells you what you tasks you need to accomplish.

Whilst these screens are the most innovative aspect of The Hobbit Pinball Machine, the team at Jersey Jack Pinball have managed to include a number of other exciting features making The Hobbit a pinball machine that you simply have to play to believe.

We currently have The Hobbit Pinball Machine due in stock around the end of Summer in Standard/Limited Edition/Smaug Special Edition.
Whether you want to look at pinball machines for sale or you simply want to talk to the most knowledgeable pinball machine experts in the UK, just get in touch as we are always happy to talk all things pinball!                               

The Hobbit pinball machine arrives in the UK

After years of development, today we welcome The Hobbit Pinball Machine by Jersey Jack Pinball into the UK.

We got our distributor sample of The Hobbit pinball machine straight out of the Jersey Jack Pinball in factory in New Jersey, USA, by airfreight just in time for the 8 Bit Flip pinball gathering at Arcade Club in Bury for Easter weekend 2016.

But lets have a look at the day that was like Christmas at Pinball Heaven.  The day we take delivery of our distributor sample of The Hobbit pinball machine.  Limited Edition number 247!


Time to open that box. WOW. Look at that artwork!

Hobbit_box2 Hobbit_box3


All we have to do now is unpack the legs and bolts then attach to the cabinet and switch it on.  Wow again, beautiful!



After quickly inserting the balls, its time for a few pre game checks to make sure nothing has come loose during shipping from the Jersey Jack Pinball factory in New Jersey, USA and then its time to have a game.

The first thing we notice is that by using the ring button located on the lockbar you can select 1 of 4 possible skill shots for bonus points.  Personally I liked the second skill shot which was rolling over the L O C K letters in the middle of the playfield, rolling over any one gives you a skill shot award but one shot which rolled over all 4 letters gave me 21,000 skill shot but has never been repeated since!

So spelling LOCK allows the balls to be “locked” for multiball, 3 shots up the right ramp when lit starts multiball. What this quick video for a multiball sequence!

A frantic multiball mode then starts with balls all over the place.

In each of the game modes the miniature screen guides you through your tasks and tells you time remaining in the mode etc.



There is so much to do on this wonderful pinball machine it will keep anyone amused for hours.


Hobbit pinball DWALF drop targets by SMAUG


SMAUG with moving mouth and teeth “like swords”!


Right ball popper and “barrel” jet bumpers


Playfield detail


Full playfield shot

The Hobbit pinball machine is for sale in 3 versions – Standard – Limited Edition – SMAUG special edition and can be ordered here.

Finally, game over looks like this.



Whether you want to look at pinball machines for sale or you simply want to talk to the most knowledgeable pinball machine experts in the UK, just get in touch as we are always happy to talk all things pinball!

Reset problem on Bally Williams Pinball Machines

Is your pinball machine resetting when you hit the flippers?

Its a common problem, you press the flippers together in a mad panic induced by multiball or some other frantic flipper action and boom, the lights go off and the pinball machine will reset itself, just like when you turn it on.  The fault comes and goes but many factors affect it, line voltage, heat, load on your pinball machine but its a sign that the 5v power supply is failing.

Have a look at our short video and see if you have the same problem, this is a very common on some Bally Williams Pinball Machines, games with more flippers suffer the worst, so Addams Family Pinball Machine, Twilight Zone, Indiana Jones but really ANY Bally Williams WPC system game can have this issue.

The cause, the number 1 cause is all the 5v supply on the pinball machine failing, so you need to rebuild this (we sell a kit for this if you are good with a soldering iron) or replace parts.

Your options to resolve this issue are

1) Rebuild the 5v logic supply on you WPC Power Driver board Website Link

2) Fit a 5v reset fix kit Website Link

3) Send us the power driver board to repair!  A-12697-x Website Link

The 5v reset fix pcb (2 above) is a handy quick fix but its only supposed to be a temporary measure, many people leave it and thats fine but the long term solution would be to rebuild the 5v logic side of the PCB.  If you are not a competent with a soldering iron then please send the circuit board to us for repair as we offer a pinball circuit board repair service Pinball Repairs

Pinball Heaven at the Ideal Home Show

Pinball Machines at Olympia London

Taking place between 18th March and 3rd April, the Ideal Home Show is the UK’s premier interior design event showcasing everything from eco builds to smart technology. With over 500 exhibitors at London’s Olympia, Pinball Heaven were thrilled to be asked to take part.

“The organisers approached us to see if we would like to install pinball machines into the Duke’s Head pub for the duration of the exhibition and we were happy to be able to say yes,” said Pinball Heaven’s Managing Director, Phil Palmer.
“A key focus of my business is to promote the pinball culture to a wider audience and what better way to do this than to have our pinball machines showcased at one of the UK’s busiest exhibition venues during the Ideal Home Show.”

Whoa Nellie and Spiderman Vault

After discussions with the organisers, who had decided to go for a retro feel, Pinball Heaven have donated Whoa Nellie and Spiderman Vault, two games which Phil thinks will suit the Duke’s Head location.

Pinball Heaven Supporting the Katie Piper Foundation

In supplying the machines, Pinball Heaven are also helping to support the Katie Piper Foundation, the Ideal Home Show’s charity partner for the second year running, who work tirelessly to make it easier for people to live with burns and scars. Each machine costs just £1 to play, with 100% of the money raised donated to the charity.

Phil said, “I am pleased to be able to work with the event organisers to support such a worthwhile charity and I hope people visiting the show enjoy playing the games we have supplied.”

You can find more information about the Duke’s Head Pub by visiting the Ideal Home Show website and, if you want to support the Katie Piper Foundation, their website is

Whether you want to look at pinball machines for sale or you simply want to talk to the most knowledgeable pinball machine experts in the UK, just get in touch as we are always happy to talk all things pinball!

The Passion Behind Pinball Heaven

Phil Palmer from Pinball Heaven Ltd has been a pinball fan since he was little but he is one of the lucky few who have been able to turn their passion into a livelihood. With over 25 years’ experience in pinball machine restoration and sales, Phil is already a well known and highly respected figure within the UK pinball community but we wanted to find out a little bit more about what makes him tick.

Phil bought his first pinball machine at the age of 14 and rapidly realised that he loves fixing and restoring pinball machines as much as he likes playing them. The process of taking apart his own machines led Phil to realise that there were a few things he didn’t know about electronics so he started a college course to rectify that. In true entrepreneurial style, however, he simply learned what he needed to know before leaving to concentrate on the already growing business.

“I already knew that fixing and restoring pinball machines was what I wanted to do for a living so with the business taking off rapidly, I made a decision to leave college and concentrate on building Pinball Heaven and, luckily, I haven’t looked back since.”

A big part of the Pinball Heaven Ltd business is restoring pinball machines so we asked Phil to provide a little more detail about this service.

“Our reputation for excellent restoration jobs goes before us and I think that is partly down to the passion I have instilled in the team. We are a small company which has played an important role especially in the restoration process. We don’t, for example, have a quick 20 point checklist that is simply an exercise in going through the motions. We take time on each restoration project checking everything from the top to the bottom. When a restored pinball machine leaves the Pinball Heaven premises we are confident that it is in an “as new” condition.

My favourite restoration to date is Funhouse, partly because it is one of the first machines I played in the arcade just as I was getting into pinball. Dating from 1991, many of the Funhouse machines are quite worn out by now and I find restoring this classic machine really satisfying.”

Whilst Pinball Heaven Ltd was primarily started as a pinball restoration business, Phil’s ever growing customer base began to ask if he could supply the small parts needed to make minor repairs themselves. The website now boasts over 2000 small parts that customers can order online and, if you are looking for a part that isn’t on the website, customers can simply contact Phil who will help source the necessary item.

Pinball Heaven supply and restore pinball machines the length and breadth of the UK and, of course, we asked about celebrity clients however, Phil’s reputation for discretion precluded him from spilling the beans except to say that he has seen some fabulous games’ rooms over the past 25 years.

Speaking of games’ rooms, we asked if Phil has one of his own?

“With so many pinball machines going through the business, it would be easy to have the house full all the time, never mind just a room so what I tend to do is take them home on a rotation basis. Obviously, this does mean I am lucky enough to play different pinball machines on a regular basis but it also means that I increase my knowledge and understanding of each game.

It’s paramount to me as an individual, and also a crucial part of my business, that my customers know I have a deep knowledge of the pinball world; that gives them confidence when, for example, I am asked to restore a machine or even if someone just wants to ask a question.

I do have a favourite pinball machine though and that is The Shadow. It happens to be the first game I ever bought brand new and it’s a very strategic machine which is what I enjoy.”

Finally, what does the future hold for Pinball Heaven Ltd?

“The parts’ side of the business is very busy so I am continuing to expand that. This area is ever-changing as new machines are brought out and new manufacturers come to the market place. I am also excited to announce that, for the first time, we are operating pinball machines on location, in cafes for example, across the country. This ties in with my passion for pinball as it’s crucial for the survival of the game that new people are introduced to it all the time.

We are also distributors for most new pinball companies and products in the UK and will be continuing to build relationships with both the manufacturers and our customers.”

Whether you want to look at pinball machines for sale or you simply want to talk to the most knowledgeable pinball machine experts in the UK, just get in touch as we are always happy to talk all things pinball!

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Stellar Performance from the Stern Star Trek Pinball Machine

Stern’s Star Trek Pinball Machine has been the best selling pinball machine of the last two years and, at Pinball Heaven, we can understand why. Designed by Steve Ritchie and based on the JJ Adams films, the Star Trek Pinball Machine has been a perennial favourite, standing the test of time for pinball fans in both the UK and worldwide.

Before we take a look at the pinball machines itself, let’s explore the Star Trek pinball machine story because the gameplay really is a classic in terms of good versus evil. Players are in the hot seat straight away, embarking on a journey to protect and defend the planets of the Federation. Your specific goal is to defeat the U.S.S Vengeance, rescuing Spock and other Starfleet colleagues in the process.

So, on to the gameplay. The Star Trek Pinball machine playfield features seven multicolored LED paths that lead gamers on easy-to-understand color-coded routes. There are six missions for casual players matched by 18 complex treks to immerse enthusiast players deeper in the game. As players attack an oncoming threat with three action-centered flippers, the all-LED playfield will captivate onlookers and enhance the player experience with features like phaser flashes and photon torpedoes.

With several different missions to choose from and superfast gameplay, the Star Trek Pinball Machine really does provide an immersive gaming experience including voice clips taken from 2 movies as well as custom speech by Karl Urban; Stern sent the actor a Star Trek Limited Edition as a thank you. In the opinion of everyone at Pinball Heaven, having custom speech from actors involved in the Star Trek films really adds to the game play and enjoyment.

The machine features a deep rule set, provides excellent flow and, should you wish, there are many modification options available that will allow you to customise your Star Trek pinball.

Of course, we couldn’t write a blog about Star Trek Pinball without a brief nod to Captain James T Kirk, so as an aside, does anyone know what the “T” stands for? Answers in the comments section if you do.

Does Pinball Heaven have Star Trek Pinball Machines for Sale?

Pinball Heaven currently has both the Pro Star Trek Pinball and Premium Star Trek Pinball  machines in stock and ready to grace the games’ rooms of pinball fans across the UK. Whether you want to look at pinball machines for sale or you simply want to talk to the most knowledgeable pinball machine experts in the UK, just get in touch as we are always happy to talk all things pinball!

Pinball Heaven Take a Look at the New KISS Pinball Machine by Stern Pinball

Our many loyal fans know that the team at Pinball Heaven love everything pinball machine related but even we aren’t sure we could beat Joe Scuderi and his appreciation for all things KISS. As a drummer in his own rock band, former professional cricketer Joe has been lucky enough to indulge his passion for rock music with a room dedicated to KISS as well as owning both the original KISS Pinball Machine and a brand new 2015 Stern KISS Pinball Machine from Pinball Heaven.

The first Kiss Pinball Machine was introduced in 1978 however it wasn’t until 2015 that Stern, in partnership with Epic Rights who are the global licensing agents for Kiss, announced a new line of Pro, Premium and Limited Edition Kiss Pinball Machines.

So, what’s new with Kiss Pinball in 2015?

First up is the high fidelity stereo sound effect using Stern’s new SPIKE platform with an upgraded 3-channel audio system. This is over 3 times as powerful as previous generation pinball audio systems and allows players of the 2015 KISS Pinball to hear 10 of the most famous KISS hit songs.

But the upgraded sound system is just the beginning; other features include:

  • Custom speech from Paul Stanley and Gene Simmons
  • Full-colour high-intensity animated LED music lights
  • High-fidelity stereo sound effects and music
  • Original Gene Simmons/Demon head moulded to
  • K-I-S-S spell-out Drop Targets
  • Blood-Spitting Demon Bass Solo player experience
  • Fire-Breathing Demon “God of Thunder” Multiball Event
  • Flying Starchild “Love Gun” Multiball Event

What do Stern Pinball Say?

“KISS pinball machines reflect the energy, excitement, and experience of a live KISS concert. Players will experience 10 famous KISS hits in the concert arena playfield and embark on an exhilarating experience ultimately becoming elite members of the KISS Army. Players score points and finish game objectives to fuel the audience’s energy and excitement. Higher scores amp the experience–the higher the energy level, the bigger and louder the show–resulting in a KISS concert experience like none other. Players are awarded for completing game goals with a variety of in-game front row seats, backstage VIP access and fun multi-ball modes that thrill players of all skill levels.”

Is the KISS Pinball Machine in Stock?

Yes! Pinball Heaven currently have all three editions of the Stern KISS Pinball Machine in stock and ready to grace the games’ rooms of pinball fans across the UK. Whether you want to look at pinball machines for sale or you simply want to talk to the most knowledgeable pinball machine experts in the UK, just get in touch as we are always happy to talk all things pinball! 

Spider-Man Vault Edition Pinball Machine To Hit The UK Soon

Stern Pinball have recently announced the release of its brand new Spiderman Vault Edition pinball machine, an update to the classic pinball machine inspired by the Marvel Universe comics and, of course, Pinball Heaven will be bringing this exciting new pinball machine to the UK. However, before we let you know when you can get your hands on it, let’s hear a bit more about what you can expect.

With the original Spider Man pinball machine being one of the most popular pinball machines around, Stern’s challenge has been to keep the features that everyone loves yet bring a brand new interpretation to pinball fans around the world. Stern Pinball assure us that the new Spider-Man pinball machine retains the same amazing gameplay of the original but has several updates in two major areas.

The first is all about the look and sound of the new pinball machine and includes:

  • New art package, including: cabinet, back glass, decals, and playfield plastics, designed based on images from the actual Marvel Ultimate Spider-Man comics library
  • Custom-moulded toys specifically designed and decorated to capture the Ultimate Spider-Man art style (Doc Ock, Sandman, Venom and Green Goblin)
  • Exciting animation and dot matrix video art designed around the Ultimate Spider-Man comic art
  • All new custom speech and sound effects for all characters
  • New mode event themes based on the Ultimate Spider-Man Universe
  • Webslinger themed laser-cut side armour in black powder coat with contrasting colour inserts
  • Two new music tracks plus the original score

The second set of updates is all about improvements to durability, based on research of the original game’s field experience; these include:

  • Steel plastic protectors at the Sandman and in the pop bumper area
  • VUK opening playfield protectors at Doc Ock and the Sandman
  • Stainless steel playfield protector beneath the webslinger in the pops
  • All stainless steel webslinger ball guides
  • Improved ramp guards
  • Optimisations to the design of anti-ball trap plastics and ramp covers.
  • Improved wire form ramp mounting details
  • Anti-wear Doc Ock playfield magnet assembly
  • All LED playfield lighting

As a result of these brand new changes, the Spider-Man Vault Edition pinball machine looks set to be an exciting edition to the Stern stable.

Of course, as the UK’s largest and most trusted pinball dealer, Pinball Heaven will have the Spider-Man Vault Edition available in the UK from April 2016. If you want to pre-order, just call us on 01772 816 677 or just get in touch via the web. (Yes, alright, we just couldn’t resist getting that in somewhere!)

Whether you want to look at pinball machines for sale or you simply want to talk to the most knowledgeable pinball machine experts in the UK, just get in touch as we are always happy to talk all things pinball!

Will Stern Pinball launch a Ghostbusters Pinball Machine?

There has been a lot of recent speculation that Stern will launch a Ghostbusters Pinball Machine in 2016, to tie in with the release of the new movie Ghostbusters 3, but what the new pinball machine will look like is still anybody’s guess.

We already know that the cast for the new film has been confirmed as an all female one but those in the know suspect that the Stern Ghostbusters pinball machine will stick to the classic cast of Dan Aykroyd, Bill Murray, Harold Ramis and Ernie Hudson, from the original 1984 movie. We hope that this rumour at least is true considering most pinball collectors of today will have seen the original Ghostbusters as children and many will retain fond memories of the film.

Moving on from speculation about which edition of the film the Ghostbusters pinball machine might be based on, the next thing to think about is what editions will be released. When Stern Pinball release a machine, there are usually a couple of different variations so you can probably expect Ghostbusters Pro, Premium and Limited editions but what could those different editions involve?

Usually, the Pro version is seen as the original with the Premium often involving a change of artwork as well as some extra complexity to the game. It brings on thoughts of whether there might be a “Slimer Limited Edition” or “Stay Puft Limited Edition”.

Obviously, everyone involved with pinball machines in the UK, will be hoping that Stern will preview the new Ghostbusters Pinball Machine at EAG 2016 in London ready for sale during March. You can be sure, however, that Pinball Heaven will be keeping a sharp eye out for further information and, if the rumours are true and you are looking for a Ghostbusters Pinball Machine for sale in the UK, we will be getting this iconic pinball machine in stock as soon as it’s available.

So, if there’s something new in the Pinball ‘hood, who you gonna call? Whether you want to look at pinball machines for sale or you simply want to talk to the most knowledgeable pinball machine experts in the UK, just get in touch as we are always happy to talk all things pinball! 

A “leaked” image of the potential backglass or a fan mock up?  You decide!

Update 4 March 2016.  Stern advertisement showing Ghostbusters as the next pinball in USA trade papers – its real!

Update 11th March 2016.  Stern confirm latest model as Ghostbusters pinball machine available for sale in 3 models, Pro, Premium & Limited Edition.  Limited Edition is limited to just 500 units worldwide.

Ready to order? Click here!

The Voice of Game of Thrones Pinball Machine

At Pinball Heaven, we are lucky enough to know the lovely Kate Morris and she, in turn, is fortunate to be a friend of Steve Richie, designer of the Game of Thrones Pinball Machine. When Steve asked Kate to feature as the female voice on the new Stern game, Kate jumped at the chance.

“I’ve known Steve Richie for a number of years and was flattered to be asked to be the main female voice on the Game of Thrones pinball machine. I’m a big pinball fan so it was great to be able to borrow the pinball machine from Pinball Heaven for my big day.”

So when Kate recently got married and asked to borrow a Game of Thrones Pinball Machine from Pinball Heaven, we were happy to oblige. After all, it’s every girl’s prerogative to be the star on her wedding day.

We asked Kate to send us some photos of her Game of Thrones Pinball wedding and we hope you can join us in wishing her all the very best for the future.

Whether you want to look at pinball machines for sale or you simply want to talk to the most knowledgeable pinball machine experts in the UK, just get in touch as we are always happy to talk all things pinball!