Help Desk

For order enquires such as “where is my order”, please, in the first instance, log into your account, click on orders where you can view orders and if requested at the time of ordering, tracking information.

Help us to help you. Always (where possible) quote order numbers or any reference numbers you have, we deal with lots of orders, parts, machines, faults and customers on a daily basis!

If you still need help, in order to solve your enquiry as quickly and efficiently as possible, please select the issue by clicking on the headings below.  This will ensure that the issue is handled correctly and promptly.

For anything else you can get in touch using the ‘General Enquiry form’.