Pinball News

Pinball repair services (onsite and workshop based)

Mobile Pinball Machine Repair Service from Pinball Heaven
As all proud pinball owners will know, regular maintenance is important if you want to keep your classic pinball machines at their best; however, even with consistent cleaning and careful upkeep, there are a few occasions that even the most practised of players may be unprepared for. From broken flipper coils to flickering LEDs, we really have seen it all here at Pinball Heaven over our 26 years of repairing pinball machines—and it’s that experience which has caused us to create what we believe is the best pinball repair service in the UK. 
If your pinball machine isn’t working as it should, you’re in safe hands with Pinball Heaven. Here are some of the most common faults we can help you with…
Faulty coils
A faulty coil (or solenoid) is one of the most common reasons people phone us to ask for technical help and can even be the cause of a pinball machine breaking down.  It can be as simple as a wire off but it can cause a major problem.
Opto issues
Broken wires and faulty resistors aside, dry joints (broken solder) and even dirt can cause the Opto circuit on certain machines to flicker on and off, confusing the machine and making it do strange things.
Blown fuse or loose power lead
It’s easy to panic if you find that all of a sudden your pinball machine won’t even switch on. Often this is down to one of two things: a fuse has blown either in the plug or the internal mains, or the Euro power lead has become loose at the back of the machine.
Faulty PCB board
Usually, we can repair boards for modern games (from 1990 onwards) within 24 hours. We repair almost all Bally, Williams, Data East and Stern circuit boards on the same day—and if we can’t, we are more than happy to send a replacement board for your pinball machine. You can find out more about our pinball board repair service here.
If you find yourself facing one of these problems or any other issue with your pinball machine, you can rest assured that we will be able to assist you. Here’s how…
It all starts with a phone call
Or an email. Or an iMessage! We offer a free technical support service that you can access simply by getting in touch. As the most knowledgable pinball company in the UK, we’re pretty good at finding faults with pinball machines and can usually diagnose the problem remotely in a matter of minutes. 
We’ll give you the tools
Once we’ve worked out what the problem is, how you choose to solve it is completely up to you. If the solution is relatively simple, we can talk you through how to repair your pinball machine yourself over the phone. If it turns out you require replacement parts for your pinball machine, we can order and send these out to you. We have the largest stock of pinball parts in the UK. We are official distributors for many pinball parts manufacturers in the USA.
…or bring them ourselves
If you’d rather have total peace of mind, we can take the worry off your hands completely by arranging for a service engineer to come directly to your home or business as part of our onsite pinball repair service. We are based in Preston, Lancashire but regularly carry out pinball machine repairs in Manchester, Liverpool, Leeds, Birmingham, York and across the whole of the North of England. We’ve even repaired pinball machines as far South as Worcester, Bristol and Rugby—just contact us for availability. 
Experts!
We really fix the games that no-one else can.  So don’t waste your time elsewhere, we can fix it.
Repairing, restoring and servicing pinball machines is what we do best. If you’d like to take advantage of our free technical support, you can contact us here. Please make sure to state the name of the machine, the apparent problem and any previously known problems. You may also wish to send an accompanying video clip to us and that really does help!
You can find prices for our onsite pinball repair service here. If you bought your machine from Pinball Heaven, you are covered by our 2 year warranty and then lifetime technical warranty and we will always help you to fix any problems with your machine. To keep up-to-date with all of the latest pinball news, follow us on Twitter.

Looking ahead at Pinball Expo 2016

Pinball Expo 2016 in Chicago!

It’s time once again for the annual Pinball Expo in Chicago and 2016 looks set to be the best year yet! To mark the 32nd year of the U.S. exposition, the event will be a celebration of all things pinball, featuring classic pinball machines for sale and to play from all eras alongside the latest in new technology. Attendees will be given the chance not only to play rare and brand new pinball machines, but also to meet fellow fanatics, buy pinball machine parts, brochures or even new machines, and really just soak up the atmosphere.

The four day event, which is the world’s largest gathering of pinball industry and hobby celebrities, avid and casual collectors, will run from 12 – 16 October at the Westin North Shore hotel and is sure to offer something special for everyone. Alongside seminars, autograph signings, the ExpoBrawl and a Flip Out tournament, activities on offer also include a pinball art contest and an exclusive tour of the nearby Stern Pinball factory, allowing players to see the production of machines from beginning to end.

While the late-night gaming is bound to be brilliant and the on-site pinball repair service is a very nice touch, it’s the pending announcements from some of the biggest names in pinball that have got us most excited. Taking everything—all exhibits, vendors and entertainment—into consideration, these three (predicted) big reveals are what we here at Pinball Heaven are most looking forward to.

A New Pat Lawlor Pinball Machine from Jersey Jack Pinball

Although as yet unnamed, excitement is already building up for the highly-anticipated third release from Jersey Jack Pinball, designed by legendary 90s game designer Pat Lawlor. Following the major success of the Wizard of Oz pinball machine and The Hobbit pinball machine, it’s no surprise that this killer collaboration is continuing for a third round, with artist John Youssi, programmer Ted Estes and sound master Dave Thiel all on board.

Unlike the first two games based on movies, the new machine will feature an original theme and if Pat’s track record is anything to go by, it’s likely to be something most unusual and unique. We know from this year’s Southern-Fried Game Expo that the game will not be a concept that Pat has done in the past so we are absolutely expecting the unexpected! As the exclusive distributor of Jersey Jack Pinball machines in the UK, we’ll be sharing all of the latest updates about the new game right here on Pinball Heaven.

A New 90s Pinball Machine Remake from Chicago Gaming

We may not know much about this one yet but the team behind the much-loved Medieval Madness Remake are expected to announce another remake at the expo. The 90s favourites Attack From Mars and Cactus Canyon pinball machines are both tipped as frontrunners for getting a new lease of life, but our money is on the highly sought-after 1996 classic Attack From Mars pinball machine being remade next. Whatever Chicago Gaming have up their sleeve, Pinball Heaven will be stocking the pinball machine exclusively as soon as it’s available for sale in the UK.  So if you are looking to buy Attack from Mars pinball machine – start saving!

Stern Pinball’s 30th Anniversary Pinball Machine: Batman 66

As you may have heard already, Stern Pinball have announced a brand new pinball machine based on the classic 1966 Batman TV show as part of their 30th anniversary celebration. Although there’s no image of the Batman 66 pinball machine yet, a flyer detailing some of the features has been doing the rounds online and we have to say it looks pretty fantastic. Check it out below.

Excluding the crane toy which is being lifted from their 2008 game, Batman: The Dark Knight, the machine will feature an all-new design and become the first Stern game to use a full-colour LCD display for both the backbox and the playfield, instead of the traditional single-colour dot-matrix display. Pinball designer George Gomez (known for Lord of the Rings and Monster Bash) and coder Lyman Sheats (known for Metallica and The Walking Dead) were both enlisted to help make the machine the best it could be—and expo attendees will be the first to see the results.

This collaboration between Stern and KaPow Pinball celebrates not only Stern’s own anniversary but the 50th anniversary of the original Batman TV show as well. In honour of this, anyone who preorders one of the 240 Limited Edition machines will gain entry to a special VIP meet-and-greet with Adam West, a.k.a. the original Batman! The meet-and-greet will take place as part of Stern’s Epic 30th Anniversary Extravaganza party during the expo.

Interestingly, there will be no Pro edition available, only Premium, Limited Edition and Super Limited Edition which can be purchased by invitation only. Ahead of the release in November, both the Premium and Limited Edition Batman 66 pinball machines can be preordered directly from Pinball Heaven with a £2000 deposit. See our full listing here.

The list of sponsors helping to make the Pinball Expo possible includes Stern Pinball, Pinball Mike, Jersey Jack Pinball, Marco Specialities and the Make-A-Wish Foundation, which attendees will have the chance to give back to at a charity auction during a banquet on Saturday night.

Itching to buy tickets yet?! Whether you make it to the big event or not, it’s certainly set to be an exciting year for pinball collectors. If you’re looking to add to your own collection, check out our current range of pinball machines for sale in the UK here. To keep up-to-date with the latest pinball news, follow us on Twitter.

Pinball Heaven at the Ideal Home Show at Christmas

Pinball Heaven comes to the Ideal Home Show in London and Manchester this Christmas all in aid of the Katie Piper Foundation.

After an initial and very successful run at the Ideal Home Show back in March, we are pleased to announce that Pinball Heaven will also be donating pinball machines for the Ideal Home Show at Christmas this November in both Manchester, Event City and London Olympia.

The Ideal Home Show is the UK’s premier interior design event, showcasing everything from home improvements to smart technology—and the Christmas edition is just as jam-packed, bringing everything you need to prepare your home for the festive season, will that special someone get a Pinball Machine for Christmas this year? The exhibition will not only be setting up in its traditional location at London’s Olympia from 23 – 27 November, but also taking over EventCity in Manchester from 10 – 13 November.

We will be bringing along and will have for sale both our Ghostbusters pinball machine and The Hobbit pinball machine to London and Manchester, giving you the chance to trial two of our bestselling games—a fantastic opportunity if you’ve been thinking if you should buy a pinball machine for Christmas. Read a little more information about them below.

Ghostbusters Pinball Machine by Stern Pinball

Travel back to the ‘80s with this vibrant, retro machine based on the classic film. Featuring the hit theme song by Ray Parker Jr., beautiful hand drawn artwork by renowned illustrator Jeremy Packer a.k.a. Zombie Yeti and custom narration from none other than Ernie Hudson — the original Winston Zeddemore — the game is specifically designed to be easy to play but difficult to master. Available for sale here.

The Hobbit Pinball Machine by Jersey Jack Pinball

A real standout from other pinball machines, The Hobbit features a lively, animated LCD screen playing CGI scenes, animations and movie clips from Peter Jackson’s latest trilogy. While this is certainly the most striking element, there are a whole host of other cool toys, targets, ramps and surprises unique to the game that really do need to be seen to be believed. Available for sale here.

All proceeds from play will go directly to the Ideal Home Show’s charity partner, the Katie Piper Foundation, who work tirelessly to support people with burns and scars. After raising over £200 for the foundation at our first show earlier this year, we’re hoping to bump that total up even more in the run up to Christmas. You can find more information about the Katie Piper Foundation here.

A key focus of Pinball Heaven is to promote pinball culture to a wider audience and we couldn’t think of a better way to do it than to showcase our pinball machines at one of the UK’s busiest exhibition venues. Thinking about coming along to London or Manchester? You can find more information about the Ideal Home Show at Christmas here.

If you want to get your Christmas shopping done early, you can also see our full range of pinball machines for sale here. To keep up-to-date with the latest pinball news, be sure to follow Pinball Heaven on Twitter.

Uk based Pinball Heaven specialise in pinball machine parts, providing pinball machines to buy and rent with thousands of parts available in stock

What’s new on the Hobbit Pinball Machine?

With The Hobbit Pinball Machine having just been released, we thought we would celebrate our status as the sole UK distributor for Jersey Jack Pinball Machines with a blog about what makes this game outstanding.

Jack Guarnieri, founder of Jersey Jack Pinball, is already a celebrity within the pinball community and the recent release of The Hobbit Pinball Machine is only going to cement his legendary status. His creativity and passion for pinball is almost single-handedly bringing pinball up to date.

At a time when many people had written pinball off as a dying hobby, The Hobbit is helping to bring pinball to a brand new audience with the introduction of far superior technology. The Hobbit pinball machine boasts 2 lcd screens bringing 21st century video game-like graphics to this classic arcade genre.

The backglass of The Hobbit Pinball Machine is a 27” full hd, lcd monitor which helps to provide a much more in-depth story line. The screen has been described as an information station and basically guides players through the game. Of course, this screen will help to engage and teach people new to pinball how to play which is a boost to the pinball community worldwide.

Uk based Pinball Heaven specialise in pinball machine parts, providing pinball machines to buy and rent with thousands of parts available in stock

Uniquely, this screen shows you all the different modes that you are going to have to complete and contains 4 different quadrants to show you what is going on. The top right quadrant is a helpful map which shows you where you are within the game.    

The second screen is smaller but no less important. Set within the play field itself, this screen is a book (including turning pages) that tells you what you tasks you need to accomplish.

Uk based Pinball Heaven specialise in pinball machine parts, providing pinball machines to buy and rent with thousands of parts available in stock

Whilst these screens are the most innovative aspect of The Hobbit Pinball Machine, the team at Jersey Jack Pinball have managed to include a number of other exciting features making The Hobbit a pinball machine that you simply have to play to believe.

We currently have The Hobbit Pinball Machine due in stock around the end of Summer in Standard/Limited Edition/Smaug Special Edition.
Whether you want to look at pinball machines for sale or you simply want to talk to the most knowledgeable pinball machine experts in the UK, just get in touch as we are always happy to talk all things pinball!                               
Uk based Pinball Heaven specialise in pinball machine parts, providing pinball machines to buy and rent with thousands of parts available in stock

The Hobbit pinball machine arrives in the UK

After years of development, today we welcome The Hobbit Pinball Machine by Jersey Jack Pinball into the UK.

We got our distributor sample of The Hobbit pinball machine straight out of the Jersey Jack Pinball in factory in New Jersey, USA, by airfreight just in time for the 8 Bit Flip pinball gathering at Arcade Club in Bury for Easter weekend 2016.

But lets have a look at the day that was like Christmas at Pinball Heaven.  The day we take delivery of our distributor sample of The Hobbit pinball machine.  Limited Edition number 247!

Hobbit_box

Time to open that box. WOW. Look at that artwork!

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All we have to do now is unpack the legs and bolts then attach to the cabinet and switch it on.  Wow again, beautiful!

Hobbit_playfield2Hobbit_playfield1

 

After quickly inserting the balls, its time for a few pre game checks to make sure nothing has come loose during shipping from the Jersey Jack Pinball factory in New Jersey, USA and then its time to have a game.

The first thing we notice is that by using the ring button located on the lockbar you can select 1 of 4 possible skill shots for bonus points.  Personally I liked the second skill shot which was rolling over the L O C K letters in the middle of the playfield, rolling over any one gives you a skill shot award but one shot which rolled over all 4 letters gave me 21,000 skill shot but has never been repeated since!

So spelling LOCK allows the balls to be “locked” for multiball, 3 shots up the right ramp when lit starts multiball. What this quick video for a multiball sequence!

A frantic multiball mode then starts with balls all over the place.

In each of the game modes the miniature screen guides you through your tasks and tells you time remaining in the mode etc.

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There is so much to do on this wonderful pinball machine it will keep anyone amused for hours.

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Hobbit pinball DWALF drop targets by SMAUG

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SMAUG with moving mouth and teeth “like swords”!

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Right ball popper and “barrel” jet bumpers

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Playfield detail

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Full playfield shot

The Hobbit pinball machine is for sale in 3 versions – Standard – Limited Edition – SMAUG special edition and can be ordered here.

Finally, game over looks like this.

 

 

Whether you want to look at pinball machines for sale or you simply want to talk to the most knowledgeable pinball machine experts in the UK, just get in touch as we are always happy to talk all things pinball!

Uk based Pinball Heaven specialise in pinball machine parts, providing pinball machines to buy and rent with thousands of parts available in stock

Stellar Performance from the Stern Star Trek Pinball Machine

Stern’s Star Trek Pinball Machine has been the best selling pinball machine of the last two years and, at Pinball Heaven, we can understand why. Designed by Steve Ritchie and based on the JJ Adams films, the Star Trek Pinball Machine has been a perennial favourite, standing the test of time for pinball fans in both the UK and worldwide.

Before we take a look at the pinball machines itself, let’s explore the Star Trek pinball machine story because the gameplay really is a classic in terms of good versus evil. Players are in the hot seat straight away, embarking on a journey to protect and defend the planets of the Federation. Your specific goal is to defeat the U.S.S Vengeance, rescuing Spock and other Starfleet colleagues in the process.

So, on to the gameplay. The Star Trek Pinball machine playfield features seven multicolored LED paths that lead gamers on easy-to-understand color-coded routes. There are six missions for casual players matched by 18 complex treks to immerse enthusiast players deeper in the game. As players attack an oncoming threat with three action-centered flippers, the all-LED playfield will captivate onlookers and enhance the player experience with features like phaser flashes and photon torpedoes.

With several different missions to choose from and superfast gameplay, the Star Trek Pinball Machine really does provide an immersive gaming experience including voice clips taken from 2 movies as well as custom speech by Karl Urban; Stern sent the actor a Star Trek Limited Edition as a thank you. In the opinion of everyone at Pinball Heaven, having custom speech from actors involved in the Star Trek films really adds to the game play and enjoyment.

The machine features a deep rule set, provides excellent flow and, should you wish, there are many modification options available that will allow you to customise your Star Trek pinball.

Of course, we couldn’t write a blog about Star Trek Pinball without a brief nod to Captain James T Kirk, so as an aside, does anyone know what the “T” stands for? Answers in the comments section if you do.

Does Pinball Heaven have Star Trek Pinball Machines for Sale?

Pinball Heaven currently has both the Pro Star Trek Pinball and Premium Star Trek Pinball  machines in stock and ready to grace the games’ rooms of pinball fans across the UK. Whether you want to look at pinball machines for sale or you simply want to talk to the most knowledgeable pinball machine experts in the UK, just get in touch as we are always happy to talk all things pinball!

Uk based Pinball Heaven specialise in pinball machine parts, providing pinball machines to buy and rent with thousands of parts available in stock

Pinball Heaven Take a Look at the New KISS Pinball Machine by Stern Pinball

Our many loyal fans know that the team at Pinball Heaven love everything pinball machine related but even we aren’t sure we could beat Joe Scuderi and his appreciation for all things KISS. As a drummer in his own rock band, former professional cricketer Joe has been lucky enough to indulge his passion for rock music with a room dedicated to KISS as well as owning both the original KISS Pinball Machine and a brand new 2015 Stern KISS Pinball Machine from Pinball Heaven.

The first Kiss Pinball Machine was introduced in 1978 however it wasn’t until 2015 that Stern, in partnership with Epic Rights who are the global licensing agents for Kiss, announced a new line of Pro, Premium and Limited Edition Kiss Pinball Machines.

So, what’s new with Kiss Pinball in 2015?

First up is the high fidelity stereo sound effect using Stern’s new SPIKE platform with an upgraded 3-channel audio system. This is over 3 times as powerful as previous generation pinball audio systems and allows players of the 2015 KISS Pinball to hear 10 of the most famous KISS hit songs.

But the upgraded sound system is just the beginning; other features include:

  • Custom speech from Paul Stanley and Gene Simmons
  • Full-colour high-intensity animated LED music lights
  • High-fidelity stereo sound effects and music
  • Original Gene Simmons/Demon head moulded to
  • K-I-S-S spell-out Drop Targets
  • Blood-Spitting Demon Bass Solo player experience
  • Fire-Breathing Demon “God of Thunder” Multiball Event
  • Flying Starchild “Love Gun” Multiball Event

What do Stern Pinball Say?

“KISS pinball machines reflect the energy, excitement, and experience of a live KISS concert. Players will experience 10 famous KISS hits in the concert arena playfield and embark on an exhilarating experience ultimately becoming elite members of the KISS Army. Players score points and finish game objectives to fuel the audience’s energy and excitement. Higher scores amp the experience–the higher the energy level, the bigger and louder the show–resulting in a KISS concert experience like none other. Players are awarded for completing game goals with a variety of in-game front row seats, backstage VIP access and fun multi-ball modes that thrill players of all skill levels.”

Is the KISS Pinball Machine in Stock?

Yes! Pinball Heaven currently have all three editions of the Stern KISS Pinball Machine in stock and ready to grace the games’ rooms of pinball fans across the UK. Whether you want to look at pinball machines for sale or you simply want to talk to the most knowledgeable pinball machine experts in the UK, just get in touch as we are always happy to talk all things pinball! 

Uk based Pinball Heaven specialise in pinball machine parts, providing pinball machines to buy and rent with thousands of parts available in stock

Will Stern Pinball launch a Ghostbusters Pinball Machine?

There has been a lot of recent speculation that Stern will launch a Ghostbusters Pinball Machine in 2016, to tie in with the release of the new movie Ghostbusters 3, but what the new pinball machine will look like is still anybody’s guess.

We already know that the cast for the new film has been confirmed as an all female one but those in the know suspect that the Stern Ghostbusters pinball machine will stick to the classic cast of Dan Aykroyd, Bill Murray, Harold Ramis and Ernie Hudson, from the original 1984 movie. We hope that this rumour at least is true considering most pinball collectors of today will have seen the original Ghostbusters as children and many will retain fond memories of the film.

Moving on from speculation about which edition of the film the Ghostbusters pinball machine might be based on, the next thing to think about is what editions will be released. When Stern Pinball release a machine, there are usually a couple of different variations so you can probably expect Ghostbusters Pro, Premium and Limited editions but what could those different editions involve?

Usually, the Pro version is seen as the original with the Premium often involving a change of artwork as well as some extra complexity to the game. It brings on thoughts of whether there might be a “Slimer Limited Edition” or “Stay Puft Limited Edition”.

Obviously, everyone involved with pinball machines in the UK, will be hoping that Stern will preview the new Ghostbusters Pinball Machine at EAG 2016 in London ready for sale during March. You can be sure, however, that Pinball Heaven will be keeping a sharp eye out for further information and, if the rumours are true and you are looking for a Ghostbusters Pinball Machine for sale in the UK, we will be getting this iconic pinball machine in stock as soon as it’s available.


So, if there’s something new in the Pinball ‘hood, who you gonna call? Whether you want to look at pinball machines for sale or you simply want to talk to the most knowledgeable pinball machine experts in the UK, just get in touch as we are always happy to talk all things pinball! 

A “leaked” image of the potential backglass or a fan mock up?  You decide!

Update 4 March 2016.  Stern advertisement showing Ghostbusters as the next pinball in USA trade papers – its real!

Update 11th March 2016.  Stern confirm latest model as Ghostbusters pinball machine available for sale in 3 models, Pro, Premium & Limited Edition.  Limited Edition is limited to just 500 units worldwide.

Ready to order? Click here!

Stern The Walking Dead Pinball Machine software update released

Stern release the latest (1.24) version of software for The Walking Dead pinball machine, this release addresses many missing features long awaited by TWD buyers and would-be buyers, there will be more to come and of course we wish Stern would release software in a more timely manner.  Meanwhile, enjoy this video with some of the latest added animations on.

KISS Pinball machine by Stern is ON THE LINE !

Great news KISS fans, the new pinball machine for sale by Stern Pinball is now “on the line” meaning it is in production.

That means before long you should see New KISS pinball machines hitting the UK shores and in arcades and as we are finding now pinball coffee houses which are becoming a cool new way to experience pinball here in the UK.

Failing that, you can experience your own KISS pinball machine in your home gamesroom or home bar, that way you don’t have to share it 😉

Stern Pinball’s KISS pinball machines reflect the energy, excitement, and experience of a live KISS concert. Players will experience10 famous KISS hits in the concert arena playfield and embark on an exhilarating experience ultimately becoming elite members of the KISS Army. Players score points and finish game objectives to fuel the audience’s energy and excitement. Higher scores amp the experience–the higher the energy level, the bigger and louder the show–resulting in a KISS concert experience like none other. Players are awarded for completing game goals with a variety of in-game front row seats, backstage VIP access and fun multi-ball modes that thrill players of all skill levels.

The game is built on Stern’s new SPIKE pinball platform, which includes an upgraded high-fidelity 3-channel audio system over 3 times more powerful than previous generation pinball audio systems. KISS Pinball includes an amazing array of modern and retro features to appeal to players of all skill levels:

  • ●  10 famous KISS hit songs: Deuce, Hotter Than Hell, Lick It Up, Shout It Out Loud, Detroit Rock City, Calling Dr. Love, Rock & Roll All Night, Love Gun, Love It Loud and Black Diamond
  • ●  Custom speech from Paul Stanley and Gene Simmons
  • ●  Full-color high-intensity animated LED music lights
  • ●  High-fidelity stereo sound effects and music
  • ●  Original Gene Simmons/Demon head molded toy
  • ●  K-I-S-S spell-out Targets
  • ●  Blood-Spitting Demon Bass Solo player experience
  • ●  Fire-Breathing Demon “God of Thunder” Multiball Event
  • ●  Flying Starchild “Love Gun” Multiball Event
hitting the production line now

hitting the production line now

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